Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you (“you,” “your,” or “User”) and Sliver, Inc., a Delaware corporation with its principal place of business in California (“Sliver,” “we,” or “us”). You accept these Terms by clicking “I agree,” by creating an account, or by using the Service.

If you are accepting on behalf of an organization, you represent that you have authority to bind that organization, and references to “you” include that organization.

Sliver provides AI-assisted video editing tools, including transcript analysis, automated clip selection, and prompt-driven timeline editing (collectively, the “Service”). The Service is offered through web applications hosted at sliver.video and related subdomains.

You must be at least 18 years old to use the Service. You are responsible for all activity that occurs under your account, including the actions of anyone you authorize to access it. You agree to provide accurate registration information and to keep credentials secure. Notify us immediately at security@sliver.video if you suspect unauthorized access.

Access to paid features is sold on a recurring subscription basis. Plan tiers, included features, and prices are described on the Pricing page and may be updated from time to time. By subscribing, you authorize Sliver and its payment processor (Stripe, Inc.) to charge your designated payment method on a recurring basis at the then-current rate for your plan, plus applicable taxes, until you cancel.

No refunds. All subscription fees are non-refundable, in whole or in part. We do not pro-rate refunds for unused time within a billing period. If you cancel mid-billing-period, you will retain access through the end of the then-current period, and your subscription will not renew. We may, in our sole discretion and as a courtesy, issue a refund in extraordinary circumstances; doing so does not waive our right to enforce the no-refund policy in any other case.

Failed payments.If a payment method is declined, we may suspend access to paid features until payment is cured. We may retry charges in accordance with Stripe’s standard retry schedule.

Price changes.We may change prices on at least thirty (30) days’ notice. Continued use of the Service after the new price takes effect constitutes acceptance of the new price.

Subject to your compliance with these Terms and (where applicable) payment of fees, Sliver grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business or personal use. All rights not expressly granted are reserved.

You retain ownership of the audio, video, transcripts, and other materials you upload (“User Content”). You grant Sliver a worldwide, royalty-free, non-exclusive license to host, store, transmit, process, transcode, analyze (including by third-party AI service providers), and display User Content solely as necessary to provide the Service to you. We will not sell your User Content or use it to train models that are provided to other customers without your written consent.

You represent that you have all rights necessary to upload User Content and to grant the license above, and that the User Content does not infringe, misappropriate, or violate any third party’s intellectual property, privacy, publicity, or other rights, or any applicable law.

You will not, and will not permit anyone else to:

• upload User Content that infringes IP, violates privacy or publicity rights, is defamatory, harassing, sexually explicit involving minors, or otherwise unlawful;
• reverse-engineer, decompile, or attempt to derive the source code of any part of the Service except to the extent that applicable law prohibits this restriction;
• use the Service to develop a competing product, or to scrape, benchmark, or extract data for that purpose;
• interfere with or disrupt the Service, attempt to bypass rate-limits, or probe for vulnerabilities without prior written consent;
• upload malicious code, or use the Service to generate or distribute spam, phishing material, or other harmful content.

By creating an account, you consent to receive transactional communications (account, security, billing, service notices) at the email address and, if you provide one, phone number associated with your account.

We may also send marketing communications by email and SMS, including product updates, feature announcements, and promotional offers. You are opted in to both channels by default. You may opt out of marketing email by clicking the unsubscribe link in any marketing email or by toggling marketing preferences in Account → Preferences. You may opt out of marketing SMS by replying STOP to any marketing SMS or by toggling preferences in Account → Preferences. Opting out of marketing communications does not affect transactional communications, which we may continue to send as necessary to operate the Service.

Message and data rates may apply to SMS communications. Frequency varies. Reply HELP for help. We do not charge extra for SMS; carrier fees may apply.

Our Privacy Policy describes how we collect, use, and share information about you. By using the Service you agree to the processing described in the Privacy Policy. To the extent of any conflict between these Terms and the Privacy Policy in respect of processing of personal information, the Privacy Policy controls.

You may cancel your subscription at any time from Account → Billing. Cancellation stops auto-renewal but does not refund fees already paid. We may suspend or terminate your account at any time, with or without notice, if we reasonably believe you have violated these Terms, your account poses a security risk, or continued provision is impractical due to legal, technical, or commercial reasons.

Upon termination, your right to access the Service ends. We may delete your User Content after a reasonable period; you are responsible for downloading any User Content you wish to retain before termination takes effect.

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, Sliver disclaims all warranties, express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated outputs (clip selections, transcripts, prompts) will be accurate, complete, or fit for any particular use. You are responsible for reviewing outputs before relying on or publishing them.

To the maximum extent permitted by law, in no event will Sliver or its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or cost of substitute services, arising out of or in connection with these Terms or the Service, whether in contract, tort, or otherwise, even if we have been advised of the possibility of such damages.

Sliver’s aggregate liability arising out of or in connection with these Terms or the Service will not exceed the greater of (a) the amount you paid to Sliver in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).

You will defend, indemnify, and hold harmless Sliver, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in connection with (a) your User Content, (b) your use of the Service in violation of these Terms or applicable law, or (c) your violation of any third-party right, including any intellectual property or privacy right.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. The exclusive venue for any dispute arising out of or relating to these Terms or the Service is the state and federal courts located in San Francisco County, California, and the parties consent to personal jurisdiction in those courts.

[Legal-review note: an arbitration and class-action waiver clause is typical here for U.S. SaaS. A reviewing attorney should evaluate enforceability under FAA + California Sandquist line of cases and add language as appropriate.]

We may revise these Terms from time to time. If we make material changes, we will notify you by email or by an in-product notice and update the version number on this page. Continued use of the Service after the effective date of revised Terms constitutes acceptance. If you do not agree to the revised Terms, you must stop using the Service before the effective date.

These Terms, together with the Privacy Policy and any order-specific terms, are the entire agreement between you and Sliver regarding the Service. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

Legal notices and questions about these Terms may be sent to legal@sliver.video. Privacy questions should be sent to privacy@sliver.video.